Terms of Service
1. Acceptance of Terms
By accessing or using this platform, you agree to abide by these Terms of Service as well as our Privacy Policy. If you do not agree with any part of these terms, you should discontinue use of the platform immediately.
2. User Accounts
Users reporting lost items must create an account. You are responsible for maintaining the confidentiality of your login details and for all actions performed under your account. If you suspect unauthorized access, you must notify us immediately.
3. Reporting Lost and Found Items
You may submit details about lost or found items through the platform. You agree to provide accurate, honest, and complete information. Submitting false, misleading, or fraudulent reports may lead to account suspension or removal from the platform.
4. User Responsibilities
- Provide truthful and up-to-date information at all times.
- Use the platform respectfully and avoid abusive or harmful interactions.
- Refrain from illegal activities, fraud, or misuse of any platform features.
- Ensure any item you report as βfoundβ is not stolen, unlawfully obtained, or falsely claimed.
5. Payments and Premium Features
Certain features, such as viewing an item ownerβs full contact information, may require payment via mobile money or other supported methods. By making a payment, you agree to follow the provided instructions. Refunds are issued only in accordance with our refund policy.
6. Platform Limitations
The platform serves as a connection point for reporting and locating lost or found items. We do not guarantee recovery of items, accuracy of user submissions, or the identity of users. You use the platform at your own risk.
7. Limitation of Liability
We are not liable for any loss, damage, theft, or disputes arising from interactions between users. We are also not responsible for financial losses, fraudulent communication, or any damages resulting from use of the platform.
8. Termination of Use
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent behavior, misreport items, or misuse the platform in any way.
9. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the platform after updates means you accept the revised terms.
10. Contact Us
If you have questions or concerns about these Terms, please reach out via our Contact Support page.